handling discipline and grievance issues

Handling discipline and grievance issues

This handling discipline and grievance issues training course gives line managers the confidence to manage discipline and grievance issues in the workplace. Starting with the legal principles it outlines the procedural requirements of handling discipline and grievance issues and includes a number of relevant and interesting case studies.

After introducing the basic principles this course covers the following modules:

  1. Understanding the ACAS code – This module explains the role and content of the ACAS code of practice, “Disciplinary and grievance procedures”. It introduces the key requirements for handling disciplinary and grievance meetings.
  2. Effective performance management – This looks at issues which commonly arise, such as absence from work, poor work performance and difficult relationships between colleagues. It examines ways to identify when matters are likely to escalate and the steps which can be taken to prevent this happening. It will then present a structured approach for improving employee performance.
  3. Conducting disciplinary and grievance meetings – this covers the practical steps needed to effectively managing disciplinary and grievance meetings. The aim of this module is to help delegates understand the issues which are likely to arise and how to handle them. This module also deals with appeal meetings.

This is a day long course.

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